Appnitro Software Forums » MachForm

Web Host Server Crashed....now problems with logging in to Machform

(3 posts)

  1. hsarver
    Member

    My business website has been up and down for the last 48 hours thanks to a hosting service whose quality has gone right into the toilet. (making a move so no worries there)

    In the meantime, the site is back up and today I tried logging into the Machform Admin Panel. On the bottom of the page under the copyright footer I get the following two warning messages:

    Warning: Unknown(): open(/tmp/sess_9fb38b2d5b95f81975c449e1ccf32b33, O_RDWR) failed: Permission denied (13) in Unknown on line 0

    Warning: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

    Needless to say I cannot log in and have no idea where to begin to fix this mess the hosting service caused. Any help would be incredibly appreciated.

    Posted 2 years ago #

  2. AMurray
    Pro Member

    I'm no expert at this stuff, but my best guess is there is a file-write permission problem with the "tmp" folder, and that folder seems to be for holding the cookie files that Machform & browser uses (e.g. the logon routine would use a session cookie)

    Perhaps, a total reinstall might help(instructions: http://www.appnitro.com/machform/installation)..

    Be sure you backup the MySQL database through myPHPAdmin or similar tool.

    Posted 2 years ago #

  3. redityo
    MachForm Support

    hi ..

    I agree with AMurray, there is write permission problem on web server session folder.

    I think you should contact your web hosting first about this problem and no need to re-install machform. After that you can try to login to machform again.

    Posted 2 years ago #

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