MachForm Community Forums » MachForm 4

1. jayhoque
   Member

   Wondering if anyone can help me. For some reason I've been locked out of my admin and get back in.

   Everything was fine earlier in the day, but when I got back after an hour offline, the Google authenticator codes are not accepted during login. Keep getting an error saying it's the incorrect code.

   Anyone else had this problem? If so, how was it resolved?

   Thanks in advance for your help.

   Jay

   Posted 9 years ago #

2. jayhoque
   Member

   For anyone else who might have the same problem, I managed to resolve this myself.

   I logged into my database (phpMyAdmin) and disabled the 2-step verification from there.

   I just went to the 'mf_users' table and changed the value under the column titled 'tsv_enable' to '0'

   I now have access to my admin using just email and password.

   I'm not really an expert at this stuff, so I'm not sure if this was the right way to do it. I just needed access desperately and tinkered around a bit. I will soon find out if this method will cause any side effects.

   Maybe someone in the know could shed some light.

   Posted 9 years ago #
3. 

   yuniar

   For anyone else having the same issue (locked by 2-step verification), please contact us directly and we'll send you a script to turn it off

   ---

   MachForm Founder

   Posted 9 years ago #

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