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MachForm Community Forums » MachForm 4
New bug? Form not recording payment and not emailing me or registrant
Started 9 years ago by sharonmuza | 5 posts |
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my website is http://sharonmuza.com/vbac-your-way-november-8-2014-registration/
forms located here: http://sharonmuza.com/machform/manage_forms.phpexample of broken form
http://sharonmuza.com/machform/view.php?id=28746I was receiving notification to sharon@sharonmuza.com when someone paid and registered.
now i do not receive machform notification when they register and pay, and the entry shows unpaid, even though they have completed payment.what happened? why did it stop working
changes were not made to the formi did set up mandrill..com in case things were getting caught in spam, but that has not fixed it. several different people have tried and confirmed payment but the mach form system is not registering this payment nor sending conf emails to either the registrant or me.
Please let me know what is going on.Posted 9 years ago # -
I've just posted more details here:
http://www.appnitro.com/forums/topic/paypal-update-important-update-for-paypal-payments?replies=1MachForm Founder
Posted 9 years ago # -
thanks, your fix corrected the paypal updating information but I am still not receiving confirmation when someone registers and they are not receiving confirmation emails either even though both were working previously. Can you help me with that?
thank you
Posted 9 years ago # -
How can we update the records that were already created to show the paypal payment?
Posted 9 years ago # -
you can go to the form entries and scroll down to the payment section where it says unpaid and hit the drop down box to change it.
Posted 9 years ago #
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