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New bug? Form not recording payment and not emailing me or registrant


  1. sharonmuza
    Member

    my website is http://sharonmuza.com/vbac-your-way-november-8-2014-registration/
    forms located here: http://sharonmuza.com/machform/manage_forms.php

    example of broken form
    http://sharonmuza.com/machform/view.php?id=28746

    I was receiving notification to sharon@sharonmuza.com when someone paid and registered.
    now i do not receive machform notification when they register and pay, and the entry shows unpaid, even though they have completed payment.

    what happened? why did it stop working
    changes were not made to the form

    i did set up mandrill..com in case things were getting caught in spam, but that has not fixed it. several different people have tried and confirmed payment but the mach form system is not registering this payment nor sending conf emails to either the registrant or me.
    Please let me know what is going on.

    Posted 9 years ago #
  2. yuniar

    I've just posted more details here:
    http://www.appnitro.com/forums/topic/paypal-update-important-update-for-paypal-payments?replies=1


    MachForm Founder

    Posted 9 years ago #
  3. sharonmuza
    Member

    thanks, your fix corrected the paypal updating information but I am still not receiving confirmation when someone registers and they are not receiving confirmation emails either even though both were working previously. Can you help me with that?

    thank you

    Posted 9 years ago #
  4. krishna141
    Member

    How can we update the records that were already created to show the paypal payment?

    Posted 9 years ago #
  5. sharonmuza
    Member

    you can go to the form entries and scroll down to the payment section where it says unpaid and hit the drop down box to change it.

    Posted 9 years ago #

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