Appnitro Software Forums » MachForm

Form fails to email notification.

(15 posts)

  1. My form works great, except it doesnt send an email notification. The completed form does show up in the submitted form list.

    I tried the following test php and it worked fine:
    <?php
    mail('your_email@example.com', 'Test Subject', 'Test Message');
    echo "Mail sent! Please check it.";
    ?>

    Posted 1 month ago #
  2. hi ..

    have you test it with different e-mail address?

    http://www.appnitro.com/forums/topic/form-email-not-being-sent?replies=4#post-632

    Posted 1 month ago #
  3. Yes, I have tried my GoDaddy.com hosted email and my Gmail account. Still no go. :(

    Posted 1 month ago #
  4. Hello Matt!

    I've just checked your server and found out that it uses dedicated SMTP host to send email.

    I've set the correct SMTP hostname to your config.php file.

    Try your form again please. The email function should be working now.

    Posted 1 month ago #
  5. Woohoo! It's working. Thanks Yuniar. Quick response. That's great customer service. You must be on the other side of the world, since it's 1:30AM here in Arizona, USA.
    Matt

    Posted 1 month ago #
  6. Indeed. Shouldn't you go to bed at 1.30 AM? ;-)

    Posted 1 month ago #
  7. Yes, I can sleep now that my forms are sending emails! Good night/day.
    Thanks,
    Matt

    Posted 1 month ago #
  8. Hi here

    I have the same problem here ! it is frustrating

    I installed it yestrday notification was working ok but today i found that i got only one entry email out of 20 entries i got on the form !!!!!!!!!!

    it was working fine after I installed it but the enties are shown that i get no email notification ( i have 20 entries stored only for last night )
    Even when I tried to sent the entries to my address it gives error message

    I ran the script above and it sent me email just fine but then tried to fill in the form myself and send it back to me , it works well, then asked friend to fill in form and he send it ( diffrent IP addess) and he did, only confriamtion was to him but I get no notification at all for this entry?

    Any soulation, any help will be aprrecited

    I chekced the spam folder nothing there
    Helppppppppppp

    All the best

    Aladdin

    Posted 3 weeks ago #
  9. just a note. aladdin found the solution himself.

    Posted 3 weeks ago #
  10. Sorry Yuniar, it went ok for 5 days and now the same failure came back again

    Today the entries were 9, non were sent to us on the our email.
    however when I try to test myself it sends notification.
    is this something to do wiht IP address blocking or something
    I have sent you email with all data you need to fix this any suggestion
    The forum was great help to me. but I cant beat this down
    Your form software is the best I have used I am sure there is something wrong with my setup.

    Please help me

    Thanks

    Aladdin

    Posted 2 weeks ago #
  11. Thank you Yuniar; you have sorted my probelms ! you have been great help to me and you have a great custmoer service.

    It looks like my host doesnot allow email relying to protect them from the spam

    Thank you so much for a wonderful software! it is the best I have ever used

    Posted 1 week ago #
  12. HEllo again dear yuniar

    It is me again, you see I got so addicted to your marvelous software, today I bought a new licence for another site I have , Well, i need your help here :

    after I made the form and enabled the captcha, it does not show up in the form, any idea why ??
    i used to have anther form on the same web with captcha, and it worked fine the past , but the new form from your software, dont want to show it at all, any great ideas,

    it shows well wiht my other site, both have the same host

    by th way my broswer is IE7

    here is my code in config.php

    /** CAPTCHA settings **/
    /** To use reCAPTCHA you must get an API key from http://recaptcha.net/api/getkey **/
    define('RECAPTCHA_PUBLIC_KEY','6Lcm3IAAAAAAOOuW-maUseluGqdGI_Kx7WWgwvBK');
    define('RECAPTCHA_PRIVATE_KEY','6Lcm3AIAAAAAAOR4MHVThCdX9JXDxF7zPmJEPmrL');

    /** Set below to 'true' if you prefer to use the internal CAPTCHA implementation instead of reCAPTCHA **/
    /** GD extension must be enabled in order to use this option **/
    define('USE_INTERNAL_CAPTCHA',true);

    Any suggestion ?

    Thanks a million

    Aladdin

    Posted 1 week ago #
  13. Hello aladdin,

    Try this, change this line:

    define('USE_INTERNAL_CAPTCHA',true);

    to become:

    define('USE_INTERNAL_CAPTCHA',false);

    Posted 1 week ago #
  14. Thank you for your reply, I tried it, that means
    I can only use recapcha and internal captcha
    I can use the recapcha alright , it is woring well
    but for ease of access or my customers i want to use the internal captcha, simply the image doesnot show up
    should I send you the login names ad other info to see foryourself
    Thanks for your great help
    Sorry if posted this in the wrong place

    Posted 1 week ago #
  15. I've just checked your forms and see the built-in CAPTCHA image already showing up there.
    I suppose you have fixed it?

    Posted 1 week ago #

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