Started 2 years ago by aolmos | 6 posts |
Hi!
Strange and weird bug. I've been working with machform for now more than 15,000 records. I receive the e-mails correctly. I deactivated the confirmation page in the form, and suddenly the script stopped sending e-mails. I had to resend them from the control panel, but they would not be sent until I re-activated the confirmation page.
Could you please give me some advice?
Angel
That's really weird. Have you tried changing the email address?
MachForm Founder
No, I didn't try changing the e-mail address. I blamed IPower because I thought that it was an email issue, but when I reactivated the confirmation page, the bug was solved. I tried the to deactivate that page, and the bug reappeared.
Angel
I tried again and same problem. I even changed the destination e-mail. Our customers are not receiving the confirmation email either.
Is there any difference between the procedure of sending the e-mail after the confirmation page with that used to send e-mails without confirmation page?
Angel
The procedure is the same, so it should be working for both method.
Can I login to your MachForm to check it?
Even better if you could provide temporary FTP login to your machform, so I can fix it immediately.
Please send the details to: customer.service [at] appnitro.com
MachForm Founder
sent by e-mail
You must log in to post.
