Appnitro Software Forums » MachForm

email problems using Gmail

(4 posts)

  1. jmlynarek
    Member

    My notifications are coming from a gmail account set up through config.php for all form submissions, however some emails are going through and others are not.

    I have also contacted my server support and asked about SMTP and they replied:

    "I've looked over the server, and email is working properly. This seems to be a coding issue with the script itself. We are not php coders, but to answer the question from the post, we do not require that you use SMTP for your script.

    The only thing that you might try would be to change this directive to "true".

    define('SMTP_AUTH',false);

    Other than that, you may need to find a more experienced php coder to look at the script."

    Any help troubleshooting this? Thank you in advance

    Posted 1 year ago #
  2. So only some emails going through and others not?
    Is it possible for us to login to your MachForm and test it?

    Let us know which email address is having the problem and which one worked.
    Please send the details and login to: customer.service [at] appnitro.com

    Posted 1 year ago #
  3. jmlynarek
    Member

    That is correct, only some emails are working and going through.

    I have modified custom hooks for multiple emails and bcc to multiple emails as well as these modifications

    http://www.appnitro.com/forums/topic/email-from-a-drop-downlist and the "send to mulitple email address" sucessfully

    also

    http://www.appnitro.com/forums/topic/bcc-blind-carbon-copy?replies=3

    Whats driving me crazy is that I am also receiving a copy of the emailed form which clearly shows the address in the to: line of the email, but still they have confirmed that they are not receiving anything.

    Due to these modifications that I have implimented do you still need a log in or shall i send you files instead?

    Thanks

    Posted 1 year ago #
  4. Sorry for the weekend delay!
    I've replied to your email, let's continue there.

    Posted 1 year ago #

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