MachForm Community Forums » MachForm 4

1. MBS77
   Member

   Hi I have a form that has three choices, two of which skip to the success page to avoid Stripe payment, however when these choices are made no notification emails are sent. they are sent when the Stripe payment choice is selected. Help!

   thanks Mark

   Posted 9 years ago #
2. 

   yuniar

   Hi Mark -- I suppose you have the "Delay Notifications until Paid" option being turned on within your payment settings page? If so, that is the cause.
   You can turn that option off, or keep it on and create email logic rule, so that when the user skipped the payment, you'll receive notification email.

   ---

   MachForm Founder

   Posted 9 years ago #

3. MBS77
   Member

   Hi Yuniar, yes "Delay Notifications until Paid" is on, and i had already created Logic email rules to send emails if payment choice skipped, but still no email sent

   Mark

   Posted 9 years ago #

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