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MachForm Community Forums » MachForm 4

Can't turn off 2-step authentication


  1. rwilki61
    Member

    I had activated 2-step authentication initially but I would like to have it inactive for a user I just created. Every time I try to disable 2-step, I just clears the connection with the authenticator but is still requiring 2-step authentication upon login.

    Is there another way to disable this?

    Thanks
    Bob

    Posted 9 years ago #
  2. yuniar

    Make sure to login as the main administrator, go to your Settings and then turn off "Enforce 2-Step Verification on users" option.


    MachForm Founder

    Posted 9 years ago #
  3. christianorfali
    Member

    I'm afraid I have the same problem. However no matter what I do (turn off 2 step authentication and even do it manually in the database TSV=0) each time I login or any of the users login, we are invited to scan the QR code and do a 2 step authentication. I checked the database and it's all the time 0
    Please help.

    Posted 8 years ago #
  4. yuniar

    christianorfali -- please contact us directly and we'll send you a script to turn off the 2 step authentication.


    MachForm Founder

    Posted 8 years ago #

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